We are currently experiencing high call volume. To avoid long wait times, please use our self-service options on this website.

IMPORTANT: Our travel protection plans generally do not cover losses related to COVID-19.  For more details, please read our coverage alert.  Additionally, given the rapid rise in travel bans, please ensure that no travel ban is in place during your dates of travel prior to purchasing a travel protection plan.  Our plans do not cover losses directly or indirectly due to government-imposed travel bans or similar restrictions related to COVID-19, and we therefore highly recommend that you do NOT purchase a travel protection plan for such conditions.

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Travel Claim

File a Claim


Claim Documentation Checklist

In order to process your claim as quickly as possible we must have supporting claim documents. To view documents that will be required for your claim please click below.

If you don’t have all of your documents yet, no problem. You can still file your claim, and come back later to submit additional documents.

Claim Documentation Checklist


May 10, 2017